Shipping Policy

WE OFFER FREE SHIPPING ON ALL ORDERS OVER $20

PROCESSING TIME

We ask that you allow 1-3 business days for order processing. Please note that we do not ship on weekends.

 

UNDELIVERABLE PACKAGES

Need to reship a refused or undeliverable package? A reshipping fee in the amount of the original shipping cost will be required. To avoid reshipping fees please double check your address prior to checkout.

 

INCORRECT ADDRESS

Customers are responsible for entering the correct shipping addresses and are encouraged to check them prior to submitting an order. Once a package has been shipped we cannot redirect it. OLITA is not responsible for, nor able to refund or replace orders shipped to the incorrect address.

 

REFUSED ORDERS

If an order that has been refused or returned to us due to a mistake in the shipping address entered at checkout, the original shipping cost will be deducted from your refund amount as well as a 10% restocking fee.